Most hotel concierges wait for you to show up. Ours doesn't.
Concierge arrival service at the airport and a private sedan transfer to The Resort are standard, for every guest. There is no separate tier for this — it is simply how every stay begins.
Because every guest is already a known member of The Group, or the vetted guest of one, there is no front-desk presentation, no ID exchange, and no pitch. You are shown to your room, already prepared to your preferences, within minutes of stepping out of the car.